Why Every Small Business Needs a Quarterly IT Health Check
At Santao, we’re often asked, “Do I really need regular IT check-ups if everything seems to be working fine?” The short answer is: yes.
Just like a car needs routine maintenance to avoid costly breakdowns, your business technology needs regular attention to stay secure, fast, and efficient. That’s why we recommend a quarterly IT health check for all small businesses — whether you’re a team of five or fifty.
Why Every Business Should Invest in a Quarterly IT Health Check
When your systems are running smoothly, it’s tempting to assume everything is fine — until it’s not.
At Santao, we work with businesses that rely on their technology to function day in, day out. And more often than not, the problems we fix could have been avoided altogether if someone had checked things sooner.
That’s exactly what a quarterly IT health check is for.
We offer this service to new and existing clients, and it’s one of the most effective ways to avoid costly issues, reduce downtime, and maintain a secure, well-performing system.
What Does a Quarterly IT Health Check Include?
Our health check is a full system review carried out by an experienced technician. It typically covers:
Review of all devices for performance, storage issues or early failure signs
Status of antivirus, firewall and security software
Backup check — are they running, and can they be restored?
Software update and patch review
Network speed, reliability and unusual activity
Security vulnerabilities (e.g. open ports, outdated apps)
User accounts — including leavers, permissions and password hygiene
Email setup, spam filtering, and DNS records
Licensing and hardware age report
At the end, you get a plain-English report explaining what we found, what’s working well, and where action is needed.
Why It Matters
Here’s the reality: IT systems rarely fall over without warning. They degrade. Slowly. Quietly. Until one day the emails stop, the files are gone, or the system locks you out.
Regular check-ups allow you to:
Catch issues early — when they’re easier and cheaper to fix
Make better decisions about upgrades and budgets
Stay compliant with data security and privacy regulations
Avoid unexpected disruptions to your business
Protect customer data and maintain professional standards
We also often find misconfigured backups, unused old accounts, and expired licences — the sort of problems that can be ticking time bombs if left unchecked.
Who Is This For?
We recommend quarterly IT health checks for:
Small and medium businesses without in-house IT staff
Businesses that store or process client data
Teams working remotely or in hybrid setups
Any business that can’t afford disruption or downtime
It’s especially useful if you haven’t had a full IT review in the last 6 to 12 months.
Cost of the Service
Our standard quarterly IT health check is £195.
This is a fixed cost and includes up to two hours of system review, checks, and reporting. The service can be carried out remotely or on-site depending on your setup and location.
If further work is needed, we’ll explain your options clearly and provide a quote — no obligation, no surprises.
Book Your Health Check with Santao
We offer this service to both existing clients and new businesses looking for dependable, experienced IT support.
To book your quarterly IT health check, or to discuss whether it’s right for your business, get in touch with Santao today.
Stay secure. Stay supported. Stay ahead. Santao — IT support that works for your business.
